Frequently Asked Questions

What are the benefits of Himalayan Shilajit?

Shilajit has a rich history of use spanning thousands of years in Ayurveda, and it is also referenced in the esteemed Unani Tibb healing tradition.

Throughout its long history, Shilajit has found a wide range of applications, including:

  • Anti-aging
  • Diabetes
  • Bone health
  • Joint pain
  • Memory function
  • Skin health
  • Men's health for the bedroom
  • Women's health for the bedroom
  • For improving sleep cycles, including deep sleep and rem
  • Weight management
  • Anxiety stress and depression
  • Contains over 85+ minerals proven in studies

This is the purest and most potent authentic Shilajit resin from the Himalayan mountains. Collected at high elevations it has over 85 minerals historically known to help with many illnesses and also provide the body with energy and balance. It is from organic plant matter that forms over thousands of years in the mountain. It is vegan and 100% pure, unmixed and undiluted. In original resin form as found in the Himalayan mountains.

Are your Shilajit products lab tested?

Subjected to laboratory testing in the United Kingdom, we have engaged with the most reputable food testing facility in the country, one that adheres to the exceedingly stringent ISO 17025 certification criteria. Only a select few laboratories meet these exacting standards. As a result, our Shilajit attains the highest possible purity, having successfully met their rigorous evaluations for food safety and heavy metal content. You can have complete confidence in the safety of this Shilajit, owing to the uncompromising testing benchmarks upheld by ISO-accredited laboratories in the UK. It is advisable to place your trust exclusively in ISO 17025 laboratory findings, as opposed to laboratory results from foreign nations, where such standards may be absent, and the reports may be outdated.

How to ensure that the source is reliable?

No agents involved. A family-run enterprise for four generations, with a single-family source in the Himalayas. UK Lab Tested for Purity and Safety boasts a satisfied customer base numbering in the thousands. It's free from GMOs and made with pure mountain air and glacial spring water.

How to track my order?

You should have received the order status update through your shipping confirmation email and/or SMS notifications on your registered mobile number. If you haven't received the email, please inspect your spam folder. If you are unable to find your order tracking details, please send us an email at info@herbalsherpa.co.uk.

What is your return and refund policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This does not apply to any diagnostic tests where we may have dispatched your sample to the lab. We must purchase a non-refundable test kit from a lab and once a test for you has been purchased, we cannot issue any refunds as we cannot receive any from the lab. Additionally, the courier fees from our collection unit to the lab (often from the UK to the US) also incurs a non-refundable charge. However, you may ask and receive a 100% refund prior to us dispatching you sample to the lab. To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need to submit the receipt or proof of purchase by email to info@herbalsherpa.co.uk.

To start a return, you can contact us at info@herbalsherpa.co.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer bears the shipping costs.

You can always contact us for any return questions at info@herbalsherpa.co.uk. Phone: +44 2084323452.

Learn more here: https://herbalsherpa.co.uk/policies/refund-policy.